Terms of Service
Effective date: October 9, 2026
Welcome to CALE. These Terms of Service govern your access to and use of the CALE platform, available at getcale.com, including its business search, lead management, monitoring, email outreach, and related features.
By accessing or using CALE, you agree to these Terms. If you do not agree, you should not use the service.
1. About CALE
CALE is an independently operated software platform designed to help users discover business information, organize leads, manage outreach campaigns, and monitor relevant business data.
Certain features may use third-party services, publicly accessible information, artificial intelligence, and connected email accounts.
2. Eligibility and Accounts
CALE is intended for users who are at least 18 years old and legally permitted to enter into binding agreements.
You agree to provide accurate account information and maintain the security of your login credentials.
You are responsible for activities performed through your account, including searches, campaigns, and email sending.
If you believe your account has been accessed without authorization, contact us promptly.
3. Platform Features
CALE may provide functionality including:
- Business discovery and lead research.
- Collection and organization of publicly available business information.
- Saved searches and automated monitoring.
- Email campaign management.
- Gmail integration and reply synchronization.
- AI-assisted writing and workflow features.
Features may change as CALE develops. Some functionality may be unavailable, limited, or subject to separate conditions.
4. Acceptable Use
You agree to use CALE only for lawful purposes and in compliance with applicable regulations.
You must not use CALE to:
- Conduct unlawful spam, harassment, fraud, or deceptive marketing.
- Send messages in violation of applicable consent, privacy, or marketing laws.
- Ignore unsubscribe requests or applicable do-not-contact restrictions.
- Impersonate individuals or organizations.
- Collect or distribute information unlawfully.
- Attempt unauthorized access to accounts, networks, databases, or other systems.
- Interfere with the security or operation of the platform.
- Use CALE for unlawful surveillance, stalking, or other privacy-invasive activity.
We may restrict access when reasonably necessary to prevent abuse, address security concerns, or comply with legal obligations.
5. Business Data and Lead Information
CALE may retrieve information from public websites, business directories, and external data providers.
Information may include company names, business addresses, websites, publicly listed business email addresses, and phone numbers.
CALE does not guarantee that third-party information is accurate, complete, current, or suitable for any particular purpose.
You are responsible for independently verifying information before relying on it for commercial or other decisions.
6. Email Outreach and Campaigns
CALE allows authorized users to organize and send business outreach communications using supported email integrations.
You are responsible for ensuring that your messages comply with applicable laws, including requirements concerning sender identification, consent, unsubscribe mechanisms, and prohibited content.
You must honor opt-out requests and avoid contacting recipients whose addresses are subject to applicable suppression or do-not-contact restrictions.
CALE may apply safeguards to prevent delivery to suppressed addresses.
Email delivery depends on external providers and recipient systems. CALE does not guarantee message delivery, inbox placement, responses, or campaign results.
Optional address suggestions in the business form use Google Maps. Your use of that feature is also subject to the Google Maps / Google Earth Additional Terms of Service. You can enter an address manually instead.
7. Connected Google Accounts
When you connect your Google account, you authorize CALE to access the specific Google services and permissions presented during the authorization process.
Depending on granted permissions, CALE may read relevant Gmail messages, send authorized emails, and synchronize conversations with your workspace.
You may revoke Google's authorization through your Google Account settings.
Access to Google services is also subject to Google's applicable terms and policies.
Details about how CALE handles Google user data are provided in our Privacy Policy.
8. AI-Assisted Features
Some CALE features may use artificial intelligence to generate suggestions, business summaries, email drafts, or other content.
AI-generated content may contain errors, incomplete information, or inaccurate statements.
You are responsible for reviewing generated content before using it, publishing it, or sending it to others.
CALE does not guarantee that AI-generated output will be accurate or appropriate for every situation.
9. User Content and Data
You remain responsible for the content and information you submit, upload, connect, or otherwise provide through CALE.
You grant CALE permission to process that information to the extent necessary to provide the features you request and operate the service.
You must have the rights and permissions necessary to provide information to CALE and use it through the platform.
Our handling of personal information is further described in the Privacy Policy.
10. Third-Party Services
CALE relies on external providers for infrastructure, hosting, database services, email integrations, and certain information-processing features.
These services may have their own terms, limitations, and availability requirements.
We are not responsible for independent third-party services to the extent permitted by applicable law.
11. Pricing and Paid Features
CALE may offer free and paid features. Any applicable prices, billing periods, and purchase conditions will be presented before a paid transaction.
Additional billing, cancellation, or refund terms may apply to paid services when those features become available.
Nothing in these Terms limits non-waivable consumer rights under applicable law.
12. Intellectual Property
The CALE platform, including its software, original design elements, branding, and proprietary functionality, is protected by applicable intellectual property laws.
Subject to these Terms, you receive a limited, non-exclusive, non-transferable right to access and use the service.
These Terms do not transfer ownership of CALE software or proprietary materials to you.
13. Service Availability
We aim to provide a reliable service, but CALE may experience interruptions due to maintenance, technical issues, third-party outages, or circumstances beyond our control.
We do not guarantee uninterrupted access or that every feature will always be available.
14. Disclaimer of Warranties
To the extent permitted by applicable law, CALE is provided on an "as is" and "as available" basis.
We do not guarantee particular commercial results, lead conversions, email responses, or business outcomes.
Any warranties that cannot legally be excluded remain unaffected.
15. Limitation of Liability
To the extent permitted by applicable law, the operator of CALE will not be liable for indirect, incidental, or consequential losses arising from use of the service, including lost business opportunities or profits.
Nothing in these Terms excludes liability that cannot legally be limited or excluded.
16. Suspension and Termination
We may suspend or restrict accounts when necessary to address violations of these Terms, unlawful activity, security risks, or legal obligations.
Users may request account closure by contacting support@getcale.com.
Data deletion is handled according to our Privacy Policy and applicable legal requirements.
17. Changes to These Terms
We may update these Terms as the service evolves.
Updated terms will be published on this page with a revised date. Where required by law, we will provide additional notice.
18. Contact
For questions about these Terms or the CALE platform, contact: